What is the warranty of the hardware & software and what is the privacy policy?

The detailed terms & conditions and SLA (Service Level Agreement) for the ELPRO Cloud software are defined in the Service Level Agreement ELPRO Cloud. 

The Privacy Policy of ELPRO is defined here: www.elpro.com/en/privacy-policy

The detailed warranty conditions for ELPRO hardware components are defined in the General Terms and Conditions of ELPRO.